Chandler Hall Health Services

My grandmother has been on hospice in my parents home with chandler hall. Her nurse was Jess and I can’t express the gratitude my family has for her. She was so compassionate and kind and treated my grandmother and our family so well. You can tell she genuinely cares about not only her patients but their families. She would always go above and beyond for us to make sure everything was taken care of. Lori, was also amazing. She would show up always happy and smiling. Our family will always remember the care and compassionate that was shown to my grandmother at the end of her life and we are so grateful for that.

⸻ My mother Angela who was 92 years old, spent the last six months of her life at Chandler Hall, and she passed away on Thursday, November 20. During that time, she was shown such compassion, dignity, and genuine love that my family and I will be forever grateful. There were some extraordinary caretakers who truly went above and beyond. Joanna, her primary aide, cared for my mom with exceptional tenderness—singing with her, staying attentive to her needs, and treating her like family. When Joanna was off, Emma filled in with the same level of care, always making sure my mother looked beautiful, with her hair done and dressed just the way I hoped she would be. Iris, the night aide, was wonderful from the very beginning. She comforted my mom, sang Spanish songs to her, and cared for her throughout the night with such gentleness. The **nurses—Ignasi, Loretta, Katie, and Winston—**were amazing both during the day and in the evening. They were attentive, responsive, and always made us feel that my mom was in good hands. I am also grateful to the administrative staff, including Chris Donnelly, the administrative director, for his kindness, guidance, and constant support throughout this difficult journey. A heartfelt thank-you as well to Christina, the social worker, who was wonderful in helping us navigate every step with compassion and understanding. The rehab staff worked patiently and gently with my mother, showing her great respect and care. The activity staff, including Ralph, Beverly, and Jenna, brought joy and engagement to her days, and the nurse station supervisors—Victoria and Sara during the day, and Victoria and Ana in the evening—were truly wonderful. A special thank-you to Nancy, the hairdresser, who always made sure my mother looked beautiful and felt like herself. There are so many others whose names I wish I could list, because Chandler Hall truly went above and beyond for my mother. I was there almost every day, and my brother visited each evening, so we saw firsthand the level of care, patience, and heart that the staff gave her. Thank you very much from the bottom of our hearts. The Caruso Family.