Accela Rehab and Care Center at Somerton

This rehab nearly killed my dad. Don't send your loved one here! Not to get into too much detail, He was only there for 3 days he called in the early morning hours asking for help he couldn't breathe. He didn't even have a working call bell to call the nursing staff. For 3 days we complained about that! They refused to call an ambulance. I went the next day after the night nursing staffed laughed at me on the phone and told them to call an ambulance. They refused. Stating he was fine. Well, he wasn't. He was admitted to Holy Redeemer hospital with a CO2 level of 150 and his heart was in AFIB. This facility and its staff are not equipped or trained to care for anyone.

I saw older reviews were very negative, some newer reviews were better - they lied. This is the pits! You walk in and the lobby and Admin office are fresh paint, high tech. But, My brother was in B corridor - Rehab, you can smell the stale urine as soon as you open the door. They had 3 patients in 1 room, skinny hospital beds with no guardrails. The bathroom had an adjoining door for the next room - SIX patients sharing ONE Bathroom? My brother did not feel safe, we got him out of there the same day. Maybe the nursing home rooms in Corridor A are better, but definitely don't send your loved ones here for rehab.

My husband stayed for rehab after a hospital stay. The facility was beautiful and clean. Everyone was knowledgeable, helpful, patient and kind. Liz and Jobin Matthews went above and beyond to help me and my husband, I will never forget their kindness and hard work. I would recommend this facility to others. Thank you to everyone.

The staff was great. The strong smell of urine however was not what I expected upon entering the patient area…I work in a hospital…I walk the floors…the EVS team needs to find a way to address the insistent urine smell.

The nursing staff at Accela was terrible! The CNAs were okay, but the housekeeping was just average. I was a patient there for two months, and they moved me from one room to another in the middle of my stay. The second room was horrible! I didn’t want to move, but Joseph, the assistant administrator, forced me. He said I was a long-term patient and that I had to move. The only person who was sincere and helpful was the maintenance guy, Giovanni. He was extremely knowledgeable, outgoing, caring, and kind. He made his rounds every day and checked in on me at least once a day. I can honestly say that he became my friend! When I didn’t want to move rooms, he made sure that the new room was ready for me. He gave me a new TV, phone, remote, and made sure I had everything I needed before I moved. Even after he was done, he came to get me and wheeled me in my chair to the new room to see it before he told the administrator that it was ready. He made sure that I was okay. It’s people like Giovanni who make us feel like someone cares when we are in there alone. Thank you, Giovanni. You are one of a kind.