PennsylvaniaSenior Living Review

Woodhaven Care Center

2.4 (70 reviews)

Monroeville, PA

Assisted Living and Memory Care in Monroeville. Confirm current services and availability directly with the community.

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About this community

Woodhaven Care Center in Monroeville, Pennsylvania is licensed as a nursing home and identifies as a health and rehabilitation center offering skilled nursing and short-term rehab services. The facility reports 119 certified beds and an average daily census around 111 residents. It is operated under Saber Healthcare Group management and lists routine clinical staffing metrics, including about 3.20 nurse hours per resident per day and a noted nurse turnover rate above state averages.

Public inspection records show multiple deficiencies across recent surveys, including citations related to infection control, nutrition and nursing services, and steps required to address resident rights and care planning. These records also list ownership and managerial contacts and specify that deficiencies varied in severity and scope. Families considering this community should review the facility’s latest regulatory reports and current staffing information when comparing options.

Starting at
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Community size
120 residents
Take a look
14 photos
Community reviews
70

Key amenities

Dining

Meal preparation and service

Pool & outdoor spaces

Garden

Fitness & wellness

Fitness programs

Housekeeping

Housekeeping and linen services

Transportation

Community operated transportation

Social activities

Community-sponsored activities

Staff & support

12-16 hour nursing

See all 40 amenities and services
  • 12-16 hour nursing
  • 24-hour call system
  • 24-hour supervision
  • Activities of daily living assistance
  • Air-conditioning
  • Assistance with bathing
  • Assistance with dressing
  • Assistance with transfers
  • Beauty salon
  • Cable
  • Community operated transportation
  • Community-sponsored activities
  • Computer center
  • Concierge services
  • Diabetes diet
  • Dining room
  • Fitness programs
  • Fitness room
  • Fully furnished
  • Gaming room
  • Garden
  • Housekeeping and linen services
  • Kitchenettes
  • Meal preparation and service
  • Medication management
  • Mental wellness program
  • Move-in coordination
  • Outdoor space
  • Planned day trips
  • Private bathrooms
  • Resident-run activities
  • Restaurant-style dining
  • Scheduled daily activities
  • Small library
  • Special dietary restrictions
  • Telephone
  • Transportation arrangement
  • Transportation arrangement (non-medical)
  • Wellness center
  • Wifi

Care options available

Assisted Living

Support with everyday routines and personal care in a community setting.

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Memory Care

Specialized support for people living with Alzheimer’s disease and other forms of dementia.

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Skilled Nursing

Nursing and rehabilitation services for people who need a higher level of care.

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Pricing & residences

Current pricing

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Rates and availability can change. Ask the community for a personalized quote and details about included services.

Resident & family reviews

2.4 · 70 reviews

I can honestly say I've been here since June 8th and I'm still here currently as I write this review I don't get my medication all the time it's whenever they want to give me the shot of my stomach of my blood thinners because I'm supposed to have two shots a day and I don't even get one a day sometimes and I'm supposed to be on Seroquel for a while there they weren't giving me it I was supposed to have a plastic surgeon's appointment to remove my Staples on July 15th and I didn't get to that appointment so I still have stitches in me and I was supposed to have them removed today July 15th is…

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I can honestly say I've been here since June 8th and I'm still here currently as I write this review I don't get my medication all the time it's whenever they want to give me the shot of my stomach of my blood thinners because I'm supposed to have two shots a day and I don't even get one a day sometimes and I'm supposed to be on Seroquel for a while there they weren't giving me it I was supposed to have a plastic surgeon's appointment to remove my Staples on July 15th and I didn't get to that appointment so I still have stitches in me and I was supposed to have them removed today July 15th is when I'm writing this review I mean this place is garbage honestly I mean the physical therapy people are great I'm actually enjoying my physical therapy that I'm getting through here but everyone's not as bad as the whole place seems to be some people are decent here I will admit that but most of the time they're ignorant and ignore your call buttons and let you scream at the top of your lungs for a nurse and they don't answer you so I would not recommend this to anyone look into it before you come here because I didn't get that chance McKeesport hospital put me in here because this was the only place with the bed open for me because I have to heal from my wound because I had just had surgery in April and I can't walk yet but I also have multiple sclerosis so that could be a factor not being able to walk but I came here to rehabilitate to be able to walk and I get treated like crap one time I pooped I told I hit my call button and told the people that answered my call button surprise surprise they came at 2:45 a.m. and I called them at 8:45 p.m. the night before and they came at 2:45 a.m. to clean me so no I do not recommend this place unless you really don't care about your loved ones don't send them here this place is terrible the food's awful sometimes the food's good I will admit that but most of the time it's garbage but they don't keep up with what's your medications prescribed to you they do it at their own chance and will even though it's told and your fault by doctors that I need two shots of blood thinner a day they don't give me it sometimes then we even give me one shot a day and I have four blood clots in my arm not in my artery vape not in the main thing in my muscle but still they're trying to dissolve the blood clots so that that's why they're giving me two shots of 80 mg of blood thinner a day so that's 160 mg of blood thinner in a shot twice a day

TERRIBLE MY DAD WAS DOING WAY BETTER UNTIL HE CAME TO THIS FACILITY taking time to give him his meds not cleaning or changing him and he had a heart attack and they didn’t know

If I wouldn't of shown up today my uncle would of died. When we got there they had his curtain closed all the way when we opened it he look dead he was Grey and pale . I had to get the nurse to come in his heart rate was up I had to make them take him to the hospital then they didn't even take him to the right hospital and they sat at Woodhaven in the ambulance for a long time. Also his room was very dirty and smelled really bad . We were told housekeeping isn't there on the weekends . They are very neglectful.

More recent reviews

Terrible the patient care is horrible it stinks In hallways room dirty very unprofessional aides ; housekeeping is terrible had to clean the room myself using a towel to mop the floor !! Getting my parent out here asap ! Do not recommend go elsewhere ! Please do your research before putting a love one in this place

Had a very pleasant experience with my sister. Everyone was helpful and compassionate ..would recommend

did not know much about skilled nursing rehab facilities at the time, and unfortunately I did not research this one as thoroughly as I should have. Communication was extremely poor. Calls were rarely returned, and it was very difficult to reach anyone by phone. The Supervisor of Nursing was unprofessional and unhelpful. While the PT and OT staff were truly excellent and provided wonderful therapy care, the rest of the facility felt disorganized, understaffed, and lacking in overall concern for patient well-being. My mother was admitted for rehabilitation after a fractured hip. During her stay, she developed thrush and lost over 10 pounds, which did not seem to be addressed with urgency or concern. At discharge, she was sent home wearing only a shirt from the day before — no coat, no shoes, and none of her personal belongings were properly prepared for her return home. It was incredibly upsetting and unacceptable. I strongly encourage families to thoroughly research facilities before placing a loved one in their care. Based on our experience, I would not recommend this facility.

This agency is presently under investigation for serious and egregious conduct toward its residents including fraudulently charging for services and medications withheld, abusive behaviors toward residents, tolerance of "punishment" of residents by staff, egregious neglect, and poor communications and transparency with residents' families. Presently, the PA Dept of Health, the Federal Ombudsman program, the Area Agency on Aging Adult Protective Services and the facility's corporate compliance department have initiated investigations. If you're considering this agency as an option, my very strong suggestion is don't. The entire corporate culture of the facility is rotten and your loved ones will NOT be safe in this facility. See the photographic evidence of our loved one - this could be yours.

My aunt was here and had a good experience. Yherapy was bery good and yhe nursing staff eas compassionate

Location & neighborhood

2400 McGinley Rd, Monroeville, PA 15146
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