Allied Services

One of the better run facilities in the area. It is clean, well kept, and the patients are treated well. The therapists are knowledgeable and treat the patients with dignity. It is also an easy-to-get-to location in the Scranton area.

Best therapy ever

If I could give zero stars I would. Terrible place. Mind you my grandfather has dementia while reading this. Does not follow instructions given from hospital on easy to chew foods or needs assistance to eat etc. We would have to take shifts there to feed my grandfather when it was on his discharge paperwork from the hospital that he need assistance and they could care less. They would leave him in a wheelchair 24 a day basically because he was “to much to handle” So they can watch him better. Which caused sores on his back and butt. Which also made him not able to walk due to being in the wheel chair for that long that he forgot how to. Physical therapy barely tried with him because they would have him so drugged he would sleep in the wheel chair all day and when therapy would come in they would make excuses saying “he’s sleeping” “ he didn’t wanna participate” They weren’t help feeding or helping him with drinks. The one night we walked in to him sitting at the nurses station mind you in a pile of piss that you could smell along with the nurse sitting in front of him (no desk just in a chair in plain view of it sitting directly in front of him because he needed to be “watched” ) with piss soaked pants and diaper with a piss soaked blanket thrown on top of him. Mind you an AID/NURSE kept whispering under her breath that “this should be documented” We don’t know if it was or wasn’t sadly. I feel bad for the people in there that their family’s aren’t involved cause unfortunately unless you have someone there that will stand up for you or be there 10+ hours a day that’s how you will get treated. I do not recommend this place. Wasn’t doing his meds right either. Very sad place. Things need to change here. All these locations need to be looked into on how they care for these people.

Don't send your family member here in the name of Jesus.... They will sit in their own urine being ignored for a significant time. If your family member has any neurological issues, this facility is not safe. I pray that someone reads this and understands how important it is not to send your family member here. They will not be treated with care all of the time. I wish I would have read the reviews before I sent my mother there I would have done everything I could to send her somewhere else. My mother didn't even know where she was at and there was no neurological testing done unless I requested it. My mother was in pain for a long period of time and there was no one to look at her knee for pain unless I requested it. This has been hell and I don't wish this on anyone. I'm still waiting for neurological testing and for her to see an orthopedic doctor for her knee. It's basically impossible to talk to the doctor. I've only been able to reach the doctor once and she's been in there for months. When I spoke with the nurses they said they barely see the doctor themselves 😳. My family's been taking pictures and recordings. I will post them soon. Good luck with reaching the social worker “Amber”. My mom is miserable there. I know she won’t survive long if she stays there but she can’t walk and I can’t transport her alone. I’ve called many times… they don’t care.

My mother was recently here for almost a month recovering and there aren’t enough great things to say about the place. Wonderful nurses and very clean facility. The social worker Melissa was great to deal with. Highly recommend if you need care for a family member on the mend!