The Highlands at Wyomissing

Please do not fall for the pretty surroundings or the sales pitch. I am not sure how they treat women in memory, but I do know that in the memory they don’t have experience with dementia and the nurses are overworked so if they ask somebody something one time they don’t comprehend has to be immediate they will go for 7 to 10 days . Seven days a week that’s 21 shifts not one person has an ability to help a person wash himself or change his clothes . Pay zero attention to a diabetic diet. Continue to check the blood sugar all the time. I think the family should have access to the charts. 11,000 $1000 a month get you a place to sit and be depressed and three meals a day. Everything else is extra. Please keep your home and get a private person or agency. Also I was not just told but now I have witnessed and abuse. The staff admit to being understaffed. The conditions I mean, you would think you were living at homeless shelter with nice flowers Unbelievable. Also, you have to watch the billing because everything’s extra . There are somebody’s there for three or four months. They’re doing well as they get once a week or once every 10 days and not even even person they say the person does not cooperate because they have dementia in the dementia expert. They said there’s 21 shifts a week . When you see somebody blood sugar very high three hours after a meal and drink soda patience they don’t understand. Oh yeah definitely checked your pharmacy receipt charged for that don’t exist. This is for a family that visits you did not visit. They do have some good employees very good employees they’re overworked. They also have employees in the room wandering around with things and can’t get any help. That is very common. They ignore the call button from people ask for help and then sometimes our ladies will come out and try to get help but they don’t know how.. If you loved your, I have that much money to spend don’t spend it there.

Beautifully designed and decorated. The different wings are convenient for locomotion and safe ambulating. The atmosphere is cozy and classy. The lunch room looks like a fancy restaurant. They also have cute little shops inside and many other amenities. Staff is friendly and professional. This is an exclusive place for retirees and those in rehabilitation.

We've been to The Highlands at Wyomissing numerous times, but we just felt that's out of our budget for the kind of housing we want. It's a beautiful facility. They have everything, good location. The apartments were very nice. They have a lot of different housing combinations. They have a lot of different sizes, from a single cottage to a one-bedroom. They have a pool. They have a lot of amenities. The staff was very nice.

I have been to five different places, and we decided that The Highlands at Wyomissing was suited for me. What I liked about The Highlands was mainly the location, the setting, and the ability to get to all my doctors. They're right within the area, so I don't have to go very far. They have a deluxe apartment. It's the only unit like that in that facility there. It has a living room, a full kitchen, a bedroom, and a bath. It has a little nook where you can put a desk or something like that, but it's not considered a bedroom. Three meals a day is included too. The independent living is on the first floor, which makes it nice, because I have a dog. They're very pet friendly. They are on 113 acres, so they have a lot of walking paths and a lot of sitting areas outside, like under trees. It's just very nice. The staff member who gave the tour was great. She explained everything. She has only been there since January, but she was on the top of the game. She knew everything and she answered every question that we had without consultation. The place was very clean and very well decorated. In terms of activities, they have shuffleboard and a putting green.

I have been thoroughly impressed with The Highlands of Wyomissing, and wholeheartedly give it a well-deserved 5-star rating. From the moment I stepped through the doors, the warm and welcoming atmosphere was evident, making me feel like I was part of a caring community. The staff at The Highlands is exceptional, providing unparalleled support and attention to the residents. Their dedication to ensuring the well-being of each individual is truly commendable. The level of professionalism, compassion, and genuine concern for the residents' happiness is evident in every interaction. The facilities are top-notch, with spacious and well-maintained living spaces that prioritize both comfort and functionality. The variety of activities and amenities available cater to a wide range of interests and ensure that residents can maintain an active and fulfilling lifestyle. Whether it's the beautifully landscaped grounds, the fitness center, or the engaging social events, there's always something enjoyable happening at The Highlands!