Stonebridge Health & Rehabilitation Center

If you love your family member, do not send them to Stonebridge. Months ago, my family made the difficult decision to place my grandmother at Stonebridge for rehabilitation. It was local and had beds available, so we went with it. That was a mistake we deeply regret. Red flags began immediately: On our first visit, we witnessed a staff member carelessly shove a man in a wheelchair out of the way in a common area. At the time, I brushed it off—but now I see it was a clear sign of how little compassion the staff showed. My grandmother went over a month without being bathed. Her room was consistently filthy. Every time we visited, there were skin flakes under the bed and trash left in the same spots. I ended up cleaning the room myself—more than once. When I contacted a manager about HIPAA concerns, she told me she couldn't share certain information—then proceeded to share it anyway. Completely unprofessional and alarming. My grandmother had to be taken to the emergency room by ambulance due to their ongoing neglect. A doctor claimed to have seen her multiple times, yet we later confirmed he never had. There are more issues I could list, but the bottom line is this: once we removed her from Stonebridge and took over her care ourselves, her condition drastically improved. She’s now doing so much better—because she’s finally being cared for. Please think twice before sending someone you love to Stonebridge. No one deserves the experience we went through.