St. Andrew's Village

Brianna was absolutely the best! Went to see my mom and she was above and beyond helpful! She definitely deserves to be acknowledged for her kindness and being an all around lovely girl! Thanks so much Brianna.

My Father was there for over a month, thinking this was a wonderful facility. He was in skilled care, my family and I were very disappointed. A few of the RN's Bill and Cindy were excellent. Overall the aids were good great personalities except one that rolled her eyes when asked a question and would be very ignorant to my dad. The last day we overheard her call the physical therapy unit "idiots" . She's very unprofessional and lazy. We noticed that everyone would sit at the nurses desk and eat , talk and be on their phones. Unless someone rang for a nurse they would NOT do rounds and check on these patients. My question is what if someone was having a heart attack and they couldn't ring for a nurse? This was pretty sad. My dad was throwing up one evening, they gave him a small bucket and never checked on him, my sister stayed all night. They are the ones that get paid for this. There was a LPN supposedly that was from an agency she was very rude and my dad was cold she just threw the blanket on him and walked out. I guess she is not there no more. The front desk older ladies I dont think they like their job. They are the first thing when you walk in they look at you, look away and don't say a word unless you say something first. I believe that is their job is to welcome people or say have a good evening. The guy that works the desk is very nice and always greets people when coming and leaving. Physical therapy are very nice. We did go to Jill she listened to our concerns but nothing got done. We did talk to the social worker and it seemed like there was no communication and they just couldn't take constructive criticism. This was our father/husband (mom) and we want the best. I felt sorry for the other patients that dont have a family to speak up for them. If we need skilled care again, it will not be there.

My mother in law seemed very happy here. She's there for rehabilitation for a broken hip. There is a beauty shop and a library for her to use. The staff seemed to very attentive to her when she would speak to them.

The Lynn family appreciates the wonderful care received last month.

St. Andrews Village House is a secure, clean, and well managed facility to have your loved one spend their days. The staff and food are both very good