Quality Life Services - Apollo

This nursing home is so much more than just a place to live — it’s a true home. The atmosphere is welcoming, warm, and filled with life. Residents can even take part in the Adopt-a-Plant program, which brings nature and nurturing into every room. The Activity Department is outstanding! They plan community events, creative projects, and fun outings — from local bus trips to gatherings that bring joy and connection. There’s even a friendly pet bunny who makes everyone smile. The company also offers a beautiful program called “Don’t Stop Dreaming,” which helps residents fulfill lifelong wishes — it’s incredibly heartwarming to see those dreams come true. What really sets this home apart is the compassion that shines from every department. The nursing team is attentive and kind, but so are the people in dietary, maintenance, housekeeping, laundry, and chaplaincy — each person truly cares. Together, they create a peaceful, supportive environment where residents feel loved, valued, and at home.

My mother spent the last few weeks of her life at QLS Apollo and we couldn't be more pleased with the kind and wonderful care she received while there. When she was admitted, we knew she was in decline and likely wouldn't return home. Everyone (and I mean literally everyone!) at QLS Apollo was very supportive and helpful right from the beginning. They even moved her to a private comfort room where she could be at peace alone and we could be at peace while visiting her. Staff would always check in on her to see if she needed anything, and check in with us to see if we needed anything. You could tell they truly cared for my mom and for us. My wife and I are forever grateful to QLS Apollo and we will never forget what they did for us in one of the most difficult times of our life.

I visited my mother in the nursing home for the first time yesterday , and the experience was extremely disappointing. I stayed with her for six hours, and during that entire time, I only saw her aide, Andrew, once. When I did see him, he had headphones in and smelled strongly of marijuana which is completely unprofessional and concerning in a care setting.My mother’s room was filthy when I arrived, and she was soiled. I ended up changing her myself not once, but twice because her call light was never answered. It was clear she had been neglected.When I brought this up to my mother’s nurse, she acknowledged that this is an ongoing issue with her aide that it’s a problem every single day. That kind of response made it even more upsetting, because it shows that the staff is aware but nothing is being done to correct it. Thankfully, my mother is only here temporarily. But I am seriously concerned about the quality of care she and likely other residents are receiving. Families deserve peace of mind, and this experience gave me the opposite.

My girlfriend's grandmother been there a few hours..said the food is like prison food ..staff are ignorant..the staff at the nurse's station hung up on my girlfriend 3 times in a row when she called this evening to see how things were with her grandmother.... And her grandmother was crying and begging us to get her out of there..and it's only been 5 hours she's been there..?????? But after reading the reviews and seeing how negligent your staff and nurses are..they a a person who need a transfusion die a few months ago!! That's got to be a big time LAWSUIT!!!!! Like seriously..these people are paid to take care of people who need help and are in those situations......so why and how do these things happen????? Please elaborate I see you respond to your reviews....

My mom has been there for years. The staff takes great care of her. She doesn't complain. Had dementia. Matt the Administrator is so hands on within the facility. So kind+patient. Yes every nursing home has quirks. They treat my "miracle momma" with respect+dignity. Thank you to receptionist aids nurses and God for keeping his hand on her always. Special thanks to Yvonne! Sincerely daughter Rebecca S.