Phoenix Center for Rehabilitation and Nursing

I was in a diff nursing home at 44 which was thee most awful experience of my life, but this place is amazing in the sense of the staff, but mostly the administration. In my experience, business only works when it’s great from the top down, and the administrator and the D. O. N. Are always available and continually check in with you. And the staff is absolutely amazing!

Phoenix provided good care for my father. The staff communicated well and I would receive regular calls from Erica and the administrator. Also communicated directly with physical therapy director who provided excellent care, along with her team. All of the nursing staff and aides were kind and caring. My father had exceptional praise for Mr. West.

The administrators and staff here have been excellent in apprising me of my Mother’s Day-to-day condition. The former are extremely helpful and thorough, the latter very friendly and compassionate. The Center’s director, Ruven, is at all times going around the floors, personally ensuring that the residents are well and have what they need. It is clear that he cares about them, and that means everything to me, since my mother has myriad challenges. Knowing that she is in caring hands is wonderfully reassuring!

Overall a Great Experience, except sometimes when not fully staffed on the weekends,pleasant Nursing Staff & Front Desk employees.

My experience was great. I came to center for physical therapy and the staff was fantastic they all work together as a team and will address your needs. The physical therapy team is absolutely amazing !