Menno Haven

I am very disappointed in the care my loved one received at Menno Haven in Chambersburg. This organization acts like they offer exceptional services for their residents and patients, but in reality they use the large amounts of money they charge residents to make grand facilities with average to low care. My loved one did not receive the care they needed due to lack of staff knowledge and continuity between staff shifts. Their room was not kept clean and the floor they were on was understaffed. I am seeking care elsewhere for my loved one due to this. The cost of care here is unfortunately astronomical compared to the actual services a resident receives, and management glosses and smoothes over complaints without making actual change.

This place is expensive and you don't get any better care there. Both of my in-laws were there was not happy with the care. Keep your valuables locked up..The monthly maintenance fee is ridiculous.

This facility is beautiful and the residents are well taken care of here. I definitely recommend working here or sending your loved one to this home.

Luv this place! So ready to move there.

We were very disappointed with the care that my mother received while at this facility. She was not given her pain medication on a routine basis even after her surgeon contacted the facility with detailed instructions. Because her pain medications were not managed appropriately, she experienced unnecessary lasting pain. Some of the staff also seemed to be annoyed with the level of care that my mother needed. This was illustrated by their poor attitude, harsh words & curt tone. The communication & continuity of care between different shifts was lacking also. We had her discharged in less than one week.