Ecumenical Retirement Community

When it became clear that my wife and I needed a place with more care available to us we started looking near where we lived. We could find nothing that seemed to meet our needs. Our families had experience with the Country Meadows organization and Ecumenical Retirement Community in particular. Family members visited and were impressed with Jason's knowledge and enthusiasm for helping people find what they needed. From another state we contacted Jason and began the process to get a place. We found our questions answered quickly and clearly. Our application was handled smoothly and positively. Upon arriving here we have been impressed with everyone. The staff is welcoming and very helpful. All other residents have been friendly and offered help and advice all of which has been wonderful. We are already calling Ecumenical home.

I am more than happy and honored to write a review that is for Ecumenical in general and specifically calling out Treva Nell. A couple years back, my brother and I moved our Father into the Ecumenical community. He was hesitant at first as he did not want to give up his individual freedom. But the move was necessary for his safety. Very quickly he adapted to the family community at Ecumenical and didn't only begin to enjoy his experience, he thrived in it. This transformation was a direct correlation to the staff and their attentiveness to him and their overall positive nature He did pass away a couple years ago, and my brother and I were pleasantly surprised as some of his Ecumenical friends and even staff members attended his service. Fast-forward to current day. A few weeks ago, our mother's significant other passed away leaving our Mom suddenly alone in her home. She has dementia that is advancing rapidly, and we knew that we needed to get her into a safe environment as quickly as possible. Like our Father, she was very against this move and wished to remain in her home environment. We immediately reflected on our prior positive experience with Ecumenical and reached out to them, explaining our sudden predicament. Enter Treva Nell. Treva is a god-send. Within the same week of that call, Treva agreed to drive to Duncannon and meet my brother and I at our Mom's home so that she could evaluate the situation. Collectively, we made a great first step in stressing to our Mom that we wanted her in a safer environment. Simultaneously, Treva wove in commentary about Ecumenical and all the positivity around the community as well as the activities and other features that made it appealing. We immediately started the process of completing the necessary paperwork while Treva began taking steps to get an available room prepared for our Mom. Every day and hour mattered, as we stressed about her being alone during this small interim period. All necessary requirements were completed with the exception of one item. We struggled in getting necessary paperwork faxed from our Mom's doctor's office to Ecumenical. After many communications with the office resulting in unsuccessful results, Treva offered and went out of her way to drive herself to the office in Duncannon to personally pick up the last needed paperwork. This allowed us to move our Mom into Ecumenical the very next day. Just like with our Father, our Mom is struggling with the transition, as anyone would with this type of life changing event. however, Treva and all the nursing staff there have worked so closely with our Mom over the past 2 weeks to slowly but surely acclimate her. They are all so patient and so friendly. Everyone you speak to is genuinely in support of taking care of our Mom. My brother and I are beginning to have peace of mind in knowing that she is safe. We also know for certain she is 100% supported which is beyond comforting. Ecumenical's commitment to working with our Mom to help her thru this transition has been phenomenal. Kudos to Ecumenical as their level of commitment and patience is the same today (with our Mom) as it was a few years ago (with our Dad). We are beyond grateful!

It’s been a positive experience moving into Ecumenical. The staff and residents are very friendly. A lot of social activities offered that you never feel alone. Treva went above and beyond to help me get moved in and settled in. She even sent me several videos which caught my attention. It was a personal touch that made it an easy decision to choose Ecumenical !

Based on my recommendations, friends of mine visited Ecumenical Retirement Community. They were thoroughly impressed with the facilities, staff and dining facilities. They gave special recognition to Jason Turri, Director of Sales & Marketing for taking to time to accompany them on their visit and explaining Ecumenical Retirement Community life to them. Jason showed them around, visiting resident rooms, explaining services and answered all their questions. They told me that they had visited two other prominent retirement communities in the area and they did not compare favorably to Ecumenical Retirement Community. The end result was that they gave Ecumenical Retirement Community a deposit and are currently on the waiting list.

We were faced with a difficult situation regarding where my 98-year-old aunt would be well cared for. Many facilities we looked at were either very expensive or seemed more like a hospital environment. Fortunately, another assisted living facility recommended Ecumenical Retirement Community to us. I made the call to ask if I could take a tour. Jason, Director of Sales, answered my call himself and could not have been more helpful! He invited me to visit the premises, take a tour of at least one of their three buildings, and bring my aunt to sample a meal in the dining room. What a lovely experience! My aunt who had been very hesitant about moving was much more open to the idea when she saw the beautiful lobby, dining room, and large living room area at the entrance and the ample private room that included a remodeled bathroom and very large closet. Staff and residents greeted her warmly throughout the tour. She especially enjoyed the chocolate cake after the delicious meal of Chicken Cordon Bleu, baked potato and salad for lunch. My aunt still raves about the food served at Ecumenical and enjoys filling out her meal slips each day, looking forward to what she will enjoy at her next meal. The biggest meal is served at lunchtime, which works quite well. When the time came, Jason helped our family move my aunt into her private room, even staying after hours to make sure she had what she needed. His easy going style and positivity put us all at ease during one of the most stressful times a family experiences when deciding where an elderly loved one will live. Brittany, the Assistant Director of Nursing, took great care to establish trust with my aunt beginning that first evening, showing her the nurse's station, gathering her information, and reassuring her she would be well taken care of. All of the staff have been amazing! I call Kate, the Executive Director, with any questions, and she is prompt to get back to me. I visit regularly and folks are in and out of my aunt's room, checking on her, bringing her extra towels, emptying her trash, cleaning her room, and helping her to get just the right temperature in the room. I like the way the staff interacts with my aunt, eliciting a laugh with their banter and reassuring her about her many questions. Yesterday, I asked her how she likes her new "digs" and she replied, "I love it!" That was peace of mind for our whole family. Thank you, Jason, Brittany, Kate, and the whole team!