Concordia at Ridgewood Place

Walked into my mom's room there was a dirty diaper open on the floor, room smelled like a cat box, and her heating/AC unit had been broken for 3 days. It was a Tuesday and she had an infection near her eye. I was told she would be seen by the doctor on Sunday. When I confronted a supervisor I had the "F" word said to me twice. (Concordia LUTHERAN Ministries really?) I also had two people say "what do you want me to do?". I was then told by the billing manager (highest ranking employee there at the time) not to speak to their staff like that again, admittedly I was angry, and that I could take my 96 year old mother someplace else. Talked to someone else in charge the next day and was told that the employee who cursed at me was having a bad day. I emailed the CEO and was ignored.

We visited Concordia at Ridgewood Place. My mom wasn't impressed with it, it seemed more of a clinical-type setting than a welcoming kind of homey place. She wanted more of a homey feel to wherever she went. The rooms were nice, though they were a little smaller than what we ended up going with, but they were in good condition. It was just the overall atmosphere that my mother wasn't incredibly impressed with. The staff members were very nice, they were very friendly, and helpful. They sat down with us, they explained everything about the pricing, and how everything works. I was impressed with them. They don't have a chapel, but I believe they had services; they were happening whenever we went. They also have a salon and a nice outdoor area with benches.

Everybody who works here needs to be highly commended. My aunt has been in there not moving her body at all and she has no bed sores she's clean her room is clean it is very amazing she's being so well taken care of an unable really to speak for herself. Was covered it was quite a time between visits. But every time I went in everything was wonderful. So high five to the person in charge to the person who is cleaning her room you are wonderful thank you so much

A friend investigated and offered Concordia at Ridgewood Place to my husband and me. The staff is very good, and the food is very good. We just have a single room, and it's good enough for us. We don't know anything about the community because we're just inside the building, but they have a beauty shop. Right now, everyone's in quarantine because of the virus. We used to go to activities like midweek services, and they have Bingo, but we haven't been to that. None of that is happening right now because everyone's in quarantine, but it's a very good place to be. The staff is friendly and helpful.

I did a tour with Concordia at Ridgewood Place for my grandfather and it was very nice and very good. It was clean and everybody was friendly. The staff members were nice, helpful, and friendly. It's a little bit older inside. The room is a little bit older and basic, but nice.