Allegria at the Oaks

This place is pitiful, the executive director does not know what's going on half of the time. The business office person practically runs the place and tells everyone what to do including the executive director. The residents are in horrible condition, I would not recommend anyone send their loved ones there.

My dad was in the memory care part of Alegria at the Oaks.I was very impressed with their care,the cleanliness, friendly staff and the administrative staff was very good. They had activities which my dad loved. They had birthday parties and everyone got a piece of cake. They really knew his name every time I went there they knew who he was. It was really nice to see. They sat at tables and chairs for each meal. They also had snacks for them during the day and after dinner.His bed was always made. He was dressed nice with shoes and socks. They had activities like chair exercises. He also liked music they played, some of the nurses said he even danced with them and had a huge tv with a group of chairs so everyone could sit and watch tv. I was happy with Allegria. The week after I moved out of state, he fell and hit his head during the night and he had passed away a little bit later that day the end of August.

The overall feeling of the facility is that it is very institutional and not homey. I'd love to see residents' artwork on the walls, or other things that would brighten up the living space. I understand that carpets are not practical, but there has to be some way to brighten things up. Perhaps a nice color of paint on the walls? Some murals? Music playing? Pictures on the walls depicting things from when residents were children? How about a partnership with some local schools where kids can come read to residents (or vice-versa)?

My dad is doing well at Allegria at the Oaks. Definitely a good value for the money. Reasonable rates. Good team. Been there the whole time he has. They could offer more variety on the menu.

If I could give 0 stars, I would. My mother was a resident at this facility for about a year and a half. The facility evicted her for her "behaviors" (she has dementia). At first I was angry, but now I am so grateful. When I brought my mom home, I discovered she had horrible toenail fungus. I took her to the podiatrist and they said that it took well over a year to progress to the point it was. When I questioned the facility about her seeing a podiatrist, they claimed she did a few months prior, on a date when my mom was NOT at the facility. Medicare was billed and I had to report the podiatrist and the facility for Medicare fraud. I would have never checked my mom's feet, I mean who would? You are paying to make sure your loved one is taken care of when they are at their most vulnerable. In addition, my mom's engagement ring was stolen while she was there. I let her keep it on when she moved there because it was something she loved. When I spoke to the director, Regina (who is a disgrace as a director), she told me that residents in the Memory Care unit like to "play dress up" so my mom probably lost it. Dress up? The residents are grown adults and she talked about them like they were 5 years old. She then told me that she didn't know what I wanted her to do about the ring. I understood that the ring was gone, all I wanted was an apology. The director is the most incompetent director I have come across during my journey of finding a safe place for my mom. When I visited my mom at Allegria, she was always mismatched with her clothing, had stains on her clothes, had other people's clothes in her drawers, etc. I thought it was the dementia and maybe she didn't want to change, or had become sloppy when eating. That was not the case. My mom wasn't being cared for. When I visit her now, she is dressed in HER clothes that are clean and stain free, she doesn't have anyone else's belongings in her room, and she has not exhibited ANY of the behaviors that Allegria claimed she had. If she was angry at Allegria, it was because her care was horrible. I feel so guilty because my mom was trying to communicate by acting out and I didn't realize it. My warning is this - check your loved one, head to toe, when you visit, check the Medicare claims made for care there, question the visits because some of them are bogus, and don't send anything of sentimental value. I made my mom a scrapbook to help her remember her life with pictures that were priceless. The facility still has NOT returned it to me. They have no respect for patient's belongings, as I found someone else's precious memories stuffed in a closet in my mom's room. I hope that this review saves one person, at their most vulnerable, from this horrid place.