Wolf Run Village Senior Living Community

My mom knew residents at WR and so when SHE WAS READY for an assisted living facility, she called us together and told us she wanted to live at Wolf Run. We had a good experience for the most part. Like most facilities in this genre, they can be understaffed at times. We felt the rent was very reasonable compared to other assistive living facilities. She felt the food service was inconsistent, and could have a high staff turnover and cut corners on costs. (I can compare this to another facility in the same town where my sister worked in the kitchen). That said, my mom had a refrigerator and microwave in her room and could heat up food the family brought. My mom was happy with her room. She paid for TV and she was able to use a cell phone and during the last several years had access to the internet. The planned activities were exceptional. If you go to the Wolf Run website you might be able to see how varied and prolific the activities were planned daily throughout the week. In my opinion: The positives for the facility are: interaction with staff; variety of activities; not so expensive compared to other AL facilities. The negatives are: food is hit or miss; laundry can sometimes go missing; front office is very impersonal; if a resident has nursing care needs (open wounds, intense medical needs), they don't have the staff to accommodate...families need to be the resident advocate and get the resident to the proper care. Overall, I would recommend Wolf Run, but family members need to be involved and check in at least weekly. Take your loved ones seriously if there are complaints.

Very poor management!!!! I was on the phone with my sister in law who works at this facility, asking her about a medical situation and wondering if she had an idea on what i could do for my son. Yes, i got my advice but she said she had to hang up due to clocking in, she mustve put her phone in her pocket and i was changing my son, just as i was hanging up the phone the kitchen manager started screaming at her and not allowing her to answer the demandly rude questions that were being horrifyingly yelled at her. I hung up when i heard movement. I do not care who you are, you do not speak to your under staff like that and you do not become so demanding in anyway shape or form. Managers demand respect but do nothing to recieve it...