The Villages of Midtown Oaks

I believe they are understaffed. My mother lives in the assisted living facility and she has to wait and wait for things and sometimes they just don't even provide what she needs help with.

I am a resident at Midtown Oaks in Altoona P.A.and I want to tell you the experience I'm having there. First of all their dietary the kitchen part they do not know how to cook the food is terrible they're always running out of food they never put snacks on the floors no snacks or ice creams at all and the head of dietary doesn't order everything he's supposed to order he's always running out of food in the kitchen now we have no milk they have no snacks to put on our floors I keep asking him the nurses keep asking him but they don't bring any up and I'm diabetic we need snacks I have filed numerous papers and talked to numerous people about the dietary staff they don't do anything about it they said we'll take care of it but nothing has been done about it.we get dirty silverware and dishes.

Sad they don’t take care of patients like they are paid to. They let patients alone and don’t check on them . My mother in law was in there and a friend is in there and they both will tell you this place doesn’t care about elderly stuck in bed ..

My mom Audrey passed away on Palm Sunday at midtown oaks. Mom was first admitted to 4th floor which was like independent living but what a joke , 2 aides in particular did nothing to help especially at breakfast. They couldn't even bother to cut their food up, dirty uniforms, hair not brushed and just stunk. That's an aide I'm referring to. I found multiple pee stains dried in mom's bed, her clothes were destroyed from being washed at facility when mom's family did her laundry, half mom's personal items were missing constantly. Mom was eventually moved to 2nd floor because of needing further assistance and that's where mom declined rapidly. Her med nurse, big woman all tattoo up decided it was ok to give mom meds without water MULTIPLE times to the point she was laying in red vomite from her meds , reported multiple times but nothing ever done. Never no ice water for residents, slopped puree food infront of them and never attempted to help feed mom. Finally mom's roommate had mental health issues she had her meds changed This was told to us by nurse about roommates med change. The roommate hurt my mom, arm swollen and bruised, she kept holding her head pointing at roommate. No nurse. No aide noticed anything about mom's BIG purple swollen arm, it was me her daughter who demanded an xray and a reason why this resident was aloud to beat on mom without anyone noticing. Mom's aide for that day stated "it was probably roommates she been acting crazy " and the aide just walks out. I myself feel that the abuse is what caused my mom's decline so rapidly. She stopped eating 78lbs at death. SHAME on MIDTOWN OAKS and SENIOR LIFE for letting my mom die a horrible death. Just an FYI senior life never visited mom once she wasn't able to go back to daycare, another money gimmic for the greedy.

My mom suffers from depression, she has a lot of health issues, however, the staff at Midtown Oaks has taken excellent care of her. The nurses, the activities, everyone involved in her care have been wonderful. If we have questions, they are answered, some of the staff go ABOVE and BEYOND to be helpful. As soon as you enter, you are greeted with a smiling face. The facility is clean and neat. My mom wouldn't do anything at home, but here at Midtown Oaks she has made friends, and looks forward to the activities, having meals with other people she can relate to. It was a hard decision to have someone else take care of mom, but the staff has made the transition an easier one. She isn't thrilled with some of the foods, but it is hard to please everyone. I am thankful for the care and attentiveness she receives.