PennsylvaniaSenior Living Review

The Residence at Willow Lane

4.0 (14 reviews)

McKees Rocks, Pennsylvania

Assisted Living and Memory Care in McKees Rocks. Confirm current services and availability directly with the community.

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Key amenities

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Care options available

Assisted Living

Support with everyday routines and personal care in a community setting.

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Memory Care

Specialized support for people living with Alzheimer’s disease and other forms of dementia.

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Resident & family reviews

4.0 · 14 reviews

The Residence at Willow Lane is a beautiful place. It's laid out very nicely and there's a lot of staff. The residents in the area that my mother-in-law is in are very friendly and she's not much older than them. They have activities, a bus takes them to Walmart or on longer bus-trips. It's very clean, pleasant, and friendly. Other places are not like that at all. We have eaten there with her and the food is very good. If you're not interested in what's on the menu, you can just ask for something else. That place is like a vacation, everything is there except for the swimming pool. It's very…

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The Residence at Willow Lane is a beautiful place. It's laid out very nicely and there's a lot of staff. The residents in the area that my mother-in-law is in are very friendly and she's not much older than them. They have activities, a bus takes them to Walmart or on longer bus-trips. It's very clean, pleasant, and friendly. Other places are not like that at all. We have eaten there with her and the food is very good. If you're not interested in what's on the menu, you can just ask for something else. That place is like a vacation, everything is there except for the swimming pool. It's very nice.

The Residence was a nice building; it’s about 20 years old now, and they’re working on renovating the rooms. The food most often was good, and the rooms were pretty average. The nurses that run the wellness facility were great, but the attendants who give showers and assist the residents were really poor.

We had a tour at The Residence at Willow Lane, and it was a really nice place, but they had a lot of patients. The rooms were very nice and a little bit bigger compared to the other place we’ve visited.

More recent reviews

I visited The Willows. It’s clean and well laid-out. The staff seemed very friendly. As far as I know, the food was good, and the residents were happy with it.

I thought The Residence at Willow Lane was nice. If it were me I think I could be content there and I liked the exercise. If you’re a Christian, you say the rosary there and then they have people visiting. I thought they had some nice stuff. The room looked more like a dorm room. There wasn’t a whole lot of room; there was just enough room for a bed and a dresser.

Everything was beautiful and very clean, there was no smell whatsoever, and the staff was very professional and very caring. We were very impressed with everything, and that is why we chose the Residence at Willow Lane. He really needs to go into a place sooner than later, but we liked it so much that we chose to get on the waiting list; we are willing to wait for it. We were very impressed, and there was nothing we didn't like that would deter us. I know they have a lot of interaction with the patients, they try to involve them in games and stuff, but my father is going to the memory care, so he probably won't be able to be involved in any of that. Dad likes to walk, so they have an outdoor space that he can be outdoors. It was just a good fit.

Beautiful facility and setting. My mother was a resident. Found it to be woefully understaffed, especially at night and weekends. Sometimes only one young aide on duty in the memory unit to supervise 20 or more residents. They're all about the money IMO. Food was awful.

The Residence at Willow Lane was very nice. It was a good place, but they didn't have the medical staff that my mother-in-law needed. They didn't have nurses on hand. The rooms were nice and clean, and the dining area was nice.

Location & neighborhood

30 Heckel Rd, McKees Rocks, Pennsylvania 15136
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