PennsylvaniaSenior Living Review

The Glen at Willow Valley Communities

4.5 (13 reviews)

Lancaster, PA

Independent Living and Assisted Living in Lancaster. Confirm current services and availability directly with the community.

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About this community

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Starting at
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Community size
262 residents
Take a look
8 photos
Community reviews
13

Key amenities

Dining

Meal preparation and service

Pool & outdoor spaces

Garden

Fitness & wellness

Fitness programs

Housekeeping

Housekeeping and linen services

Transportation

Community operated transportation

Social activities

Community-sponsored activities

Staff & support

12-16 hour nursing

See all 40 amenities and services
  • 12-16 hour nursing
  • 24-hour call system
  • 24-hour supervision
  • Activities of daily living assistance
  • Air-conditioning
  • Assistance with bathing
  • Assistance with dressing
  • Assistance with transfers
  • Beauty salon
  • Cable
  • Community operated transportation
  • Community-sponsored activities
  • Computer center
  • Concierge services
  • Diabetes diet
  • Dining room
  • Fitness programs
  • Fitness room
  • Fully furnished
  • Gaming room
  • Garden
  • Housekeeping and linen services
  • Kitchenettes
  • Meal preparation and service
  • Medication management
  • Mental wellness program
  • Move-in coordination
  • Outdoor space
  • Planned day trips
  • Private bathrooms
  • Resident-run activities
  • Restaurant-style dining
  • Scheduled daily activities
  • Small library
  • Special dietary restrictions
  • Telephone
  • Transportation arrangement
  • Transportation arrangement (non-medical)
  • Wellness center
  • Wifi

Care options available

Independent Living

Independent residences with community amenities and opportunities to stay active and connected.

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Assisted Living

Support with everyday routines and personal care in a community setting.

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Memory Care

Specialized support for people living with Alzheimer’s disease and other forms of dementia.

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Skilled Nursing

Nursing and rehabilitation services for people who need a higher level of care.

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Pricing & residences

Current pricing

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Rates and availability can change. Ask the community for a personalized quote and details about included services.

Resident & family reviews

4.5 · 13 reviews

Nurses are Very nice, higher up are NOT Responsive. Very disappointed about my Moms long term care .

The most horrific care ever. Not enough medical staff for the amount of patients. Do not go there!! Our friend pushed a nurse call button in an emergency and didn’t get any nurse to arrive for an hour and a half. The turnover of nurses and aides is pathetic and requires one to daily explain your medical needs. Visited once and the oxygen for under the nose - needed for easier breathing - was lying on the floor. When I noticed my friend laboring in his breathing I brought it to a nurse’s attention who claimed it was up to the patient to decide if he needed it - even though the patient could…

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The most horrific care ever. Not enough medical staff for the amount of patients. Do not go there!! Our friend pushed a nurse call button in an emergency and didn’t get any nurse to arrive for an hour and a half. The turnover of nurses and aides is pathetic and requires one to daily explain your medical needs. Visited once and the oxygen for under the nose - needed for easier breathing - was lying on the floor. When I noticed my friend laboring in his breathing I brought it to a nurse’s attention who claimed it was up to the patient to decide if he needed it - even though the patient could barely speak any longer and was in obvious physical distress. Terrible!!

WVC

More recent reviews

The staff is a bunch of well mannered lit af thugs. Lmao

We visited Willow Valley, which was very nice. It was not as close by, but it was a beautiful facility. It was absolutely beautiful riding by the independent homes because a lot of them are just like twin homes, and it's like a country club. It's a very new facility. They keep enlarging it and updating it. I would say, out of all the places we visited, it was probably the nicest and had a very good staff, but was probably the most expensive. I don't think it's affiliated with any religious groups so that when your money does run out, you're not just kept on. They have lots of activities. They even have a performing arts center. They have a small bus that will take people around to things and the usual arts and crafts. They have choirs coming and sing. I know each floor has its own kitchen so that you can go and make anything you want on your own. It had very nice dining facilities. I like the building itself. It's like staying in a luxury resort. It's not within anything that you could walk to. There's a shopping center.

My parents had been living in The Glen for about a year now. The nursing care and the moral support that the staff are giving is excellent. The food is excellent and the facility is lovely.

Location & neighborhood

675 Willow Valley Sq, Lancaster, PA 17602
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