Providence Place Senior Living of Lancaster

My Dad has been at Providence Place for 4 months now. So far, it has been a positive experience. Facilities- he is in a studio but has more than enough space for one person. He opted to use the twin bed, locking nightstand, dresser, lamps and chair provided by Providence Place. You can also choose to bring your own furnishings. He has supplemented his space with a few bookshelves and tables. Each room has individually controlled heating and air. The only drawback is the bathroom is a bit of a tight turn if you are using a wheelchair. He is a small person so he has learned to navigate it using his wheelchair with an 18” wide seat. A larger wheelchair or a person with limited upper body strength may have difficulty without assistance. TV service has been fine. Internet is fantastic. Food- He says the food is good (he has been particularly happy with the oatmeal and the soups). The menu seems varied and there are alternate everyday menu options if you dislike what is offered. The residents can choose what they want for the following day and they get to choose a small, regular or large portion size. The dining staff is very nice and quickly catch on to the residents preferences. His only complaint is that sometimes you may arrive right at the start of a meal but have to wait 15-20 minutes to have your meal served to you. 3 meals per day are offered as well as access to snacks. Residents also have a mini fridge and microwave in their room for personal food items. Staff- this is where this facility shines. Everyone is very kind and seems to truly have my Dad’s best interest at heart. I feel like the nursing and aide staff keep me in the loop and have a good handle on my Dad’s needs and wants. The front desk and transportation staff are fabulous. Dad enjoys chatting with the drivers as he heads to doctors appointments. I can always count on Adrienne to find me an answer (or the correct person) when I have questions. The maintenance team has been very responsive. They even figured out how to make my dads wireless (but not Bluetooth) headphones work with the cable box. The few, very minor, not urgent requests I put in were taken care of within 24 hours. Activities- They have a good calendar of activities for the residents to participate in. My Dad mostly takes part in religious programming and the live music. There are also social hours, bingo, card games, movies, etc. Selfishly, I do wish they posted more pictures of the events for the family members to see.

Providence Place holds a position of high regard in the Lancaster Community. As a Senior Care Profesional, I have observed a high quality of caring care at this facility. This Lancaster location Does Not offer skilled care. When a resident needs advanced care, as in any quality facility, a personal aid must be hired, or, the resident must be moved to a location qualified to meet those needs. While Providence Place, true to their reputation, offers fantastic care, families must be actively involved to fill in for the personal preferences of the resident. No facility can offer that service, and still provide the care offered to all residents. With regular, strong doses of Family and Friends love, such as chat times, special interests, hobbies, walks, the familiar voice, etc., the resident can experience the wonderful quality of life families desire for their loved one. These essentials can be provided only by the family.