Parkland Manor
3.8 (48 reviews)Allentown, PA
Assisted Living and Memory Care in Allentown. Confirm current services and availability directly with the community.
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Key amenities
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Care options available
Memory Care
Specialized support for people living with Alzheimer’s disease and other forms of dementia.
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Resident & family reviews
3.8 · 48 reviewsMet with the team here today as I am a healthcare coordinator and work in just about every personal care home and assisted living facility in the Lehigh valley. I can honestly say the staff here are a real team who is in healthcare for the right reasons. The administrator priya even has her own family members that are residents in the building. This shows you that they practice what they preach and treat everyone like family. Highly recommend this place if you are looking for a loved one who is in need of a quality place at an affordable price
Kelly is the best activities director in the entire Lehigh Valley. She is a consummate professional who values the residents and truly respects their wishes and tastes. Kelly creates a strong, safe structure while still allowing for spontaneity, creativity, and levity.
The residents are ignored and cannot get help when needed. The staff is mean to the patients and family members. The individual rooms are rarely cleaned, showers are not given as scheduled and the food is awful. I moved my mother to another facility and never looked back. If I could give a negative rating I would.
More recent reviews
If I could give a zero star I would. Always understaffed, MOST workers sitting around on their phones, playing games, or watching videos, while residents are crying for help, sitting in their own urine and feces for hours. There are 2 wonderful employees that actually seem to care about the residents, but everyone else including maintenance are just there for a paycheck doing the bare minimum. Do not send your loved one here.
Well some of the staff is very attentive towards the patients. And some are not. Staffing is very short. The place itself is very nice.
They were very helpful and kept us informed. Rooms were a good size. My dad was in a memory unit so he didn't participate much but others were involved in activities.
This place is NOT what they “claim” to be. NO licensed personnel, the “ vice president “ is NON EXISTENT”. Please do your homework. It looks amazing, but the care is SUBPAR!! 😡😡
Parkland Manor was awful. When we walked into the main room, it looked like an industrial building. The walls were just concreted and there was an area up at the one end for watching television. There was a TV against the wall and then in front of it, there were about three couches facing each other, so they would have to turn their heads to watch the TV down there. We didn't like that. In that same room, there were tables set up and they looked like they were for eating. I asked them where the kitchen was, but they didn't have one. They had to bring food in from another facility. The one room we saw was very cozy with the lady that lived in there but some of them were just not. We walked down the hall and there was a ladder in the hall. There were boxes around on the sides of the hall, so you had to watch where you were walking. It was hospital-like. It wasn't homey. I wouldn't put my husband there at all. We had one woman that had us and her father owns all of The Manors. She seemed competent. I don't have much more to say than that, because we didn't interact with her other than for her to tell us about the place. It was less expensive, but that goes along with it. You get what you pay for. When you pulled up to the building, it wasn't nice outside. The room was right at the edge of the building and when you stepped outside, you were about three feet from the parking lot, and there were very few places to park. There was no landscaping. No grass.