Laurel Center

My Mom had a 2 week stay for rehab. My Mom had nothing but good things to say about staff and treatment. The staff was courteous and kind to my Mom from my perspective.

I stayed in skilled rehab at Laurel Center from mid-March to early April 2026. The photos I am uploading are of the VIEW from the windows of the Nursing Home! Can you imagine staying at a nursing home that’s surrounded by beautiful farms, where you can look out the window of your room to see dairy barns and cows, horses grazing, tractors in the fields, and scenic mountain ridges in the distance? This was a complete- and wonderful- surprise for me! The building itself shows signs of relatively recent renovation, including newer built-in closets and bureaus in the rooms, new flooring (hardwood laminate) in the rooms, and fully remodeled shower room. The laundry staff were very attentive to the needs of the residents and never lost an article of clothing. The Administrative staff were very helpful in helping navigate issues like insurance appeals and applying for Long Term Care benefits. The nursing staff were- all and all - excellent both the CNAs and RNs. My only complaint about them is the staffing level was sometimes insufficient, resulting in having to wait 30-40 minutes from when the “bell” was rung and when a staff member arrived. But the whole team was very professional, caring and DEDICATED. Their dedication to their purpose in patient care was extraordinary. Also- and this is important- the members of the team showed kindness and respectfulness of one another, making for a healthy and functional working environment. The physical and occupational therapy staff were also very concerned about patients and very dedicated to their work. I found the director of physical therapy to be an extremely knowledgeable in her field. She recommended some orthotic products that I was not aware of and these products have made a life-changing difference for me. I was also extremely pleased with the nursing supervision provided by the CRNP from the Physical Therapy team. The only drawback with Laurel Center was the food. The quality of the food was mediocre to subpar. And requesting any possible alternative food option did not really solve the problem. I tried that once when the menu showed that there would be pizza and meanwhile, I had already eaten food earlier in the day that I believed would’ve had a high sodium content. So, I asked for a Caesar salad with chicken, and the salad that arrived was not very good at all. It was not possible to obtain yogurt or any fresh fruit like a banana or slices of orange. Even if the menu said that there would be fresh fruit served, there was always a substitute provided like canned fruit or Jell-O instead. I have certain dietary needs that are not atypical for somebody who is older in age: due to hypertension, I’m watching my sodium, and due to cholesterol levels. I am watching my saturated fat and cholesterol intake. Also, due to being pre-diabetic, I watch my sugar intake. Nevertheless, the best breakfast offered at Laurel Center was scrambled egg. And, I found myself saying to the nurses “ordinarily in my life, I eat egg maybe once every six weeks because of the cholesterol, and in this situation, I’m eating it almost every day… “ I tried to remind the nurses that actually I should have been taking fish oil tablets to help combat cholesterol. And although it was on my list of prescriptions, they were not providing it. So, after I pointed out that it was missing and especially due to the high cholesterol diet I should be taking it, they actually began giving me fish oil tablets daily. But then, ironically, when they discharged me although fish oil was on the list, I did not receive any fish oil tablets in my discharge medications bag. Overall, there was like a disconnect between the idea of eating healthy and the available food offered from the kitchen. But, I had actually known this fault in the beginning, I had seen similar complaints also posted in Google, about the food. I selected Laurel Center based on its ratings in Nursing Home Compare, on cms.gov. The ratings were especially good for the short term skilled nursing wing, and that turned out to be correct!!

First time here to visit my brother and met this interesting 'sign-in' bot. It later sent me a text checking up on me. My visit went well and staff very attentive. At times I think i wouldn't mind at text with some rules or tios while I am visiting.

The staff were very respectful and smiling

Care was very good. Heidi, nurse and Jen A.the CNA From evening shift were excellent. They were both exceptional nice and helpful always asking if there was anything they could do for us. Nothing was ever too much for them to do and it was always done with a smile. The last night we were told that we would be missed. That really left a wonderful impression with us. We will miss them both