Lackawanna Health and Rehabilitation Center

The announcement that this place is being shut down should have happened years and years ago .No matter how many times there was a name change, or new management, the place was still a dump. Resident care was so poor because of the shortage of workers, not having enough supplies….Im a life long resident of this area and it never changed, it just got worse. We used to have to hide wash clothes and towels IF we found them, in order to take care of our residents. I’m glad to see that the state, instead of giving them a tap on the hand, finally did the right thing for those residents who had to live there. I hope that where ever they are placed that their days will be much better.No elderly person should have had to live like that!

Horrific place and if I could rate it -100 I would. . I would not recommend anyone bring their loved ones here. I would treat a dog better than they treat these folks. My mom was here- the neglect was beyond, (feeding, bathing, no/ providing any kind of warmth and human kindness, no/ yelling at the patients,yes/ losing the patients while there, absolutely. Infections not treated yes/ Not keeping records , no/horrible quality of food and if patients dont feed themselves they are going to bed that night with no food, witnessed it many times. My experience culminated in my poor mother after asking aides to please keep an eye that she doesnt fall, that same night she fell broke her hip and her thumb. For 15 hours they didnt get her to a medical facility she laid in bed in pain all night. The final result of their lack of care was they took a person who could walk, eat on her own, used the toilet reliably- they turned her into a person who was no longer mobile, physically much worse off than when she went in, and neglected her hideously. All of this led to her death. That same evening two other ladies fell which was dealt with by the nurse patronizing one and saying of the other, “She always does that.” It is a horrific place. Stay away from there unless you want your loved one neglected and abused.