Dining
Meal preparation and service
Hemsley House of Upper St. Clair
3.9 (139 reviews)Upper St. Clair, PA
Assisted Living and Memory Care in Upper St. Clair. Confirm current services and availability directly with the community.
Ask about this communityAbout this community
Hemsley House of Upper St. Clair in Upper St. Clair, Pennsylvania offers personal care, memory care and short-term respite stays. Personal care provides help with everyday activities, with associates available around the clock. Memory care uses familiar routines, and respite guests can join the community’s meals, programs and activities. Residents have a choice of apartment floor plans.
A library, activity room, bistro café, hair salon and patio provide shared spaces for daily life. Private dining is also listed among the amenities. The community describes art classes, walks, music, card games and group events. Its South Hills location is near South Hills Village and the green spaces of Gilfillan Park.
- Starting at
- $2,680/mo
- Care options
- 2 available
- Take a look
- 41 photos
- Community reviews
- 139
Key amenities
Pool & outdoor spaces
Garden
Fitness & wellness
Fitness programs
Housekeeping
Housekeeping and linen services
Transportation
Community operated transportation
Social activities
Community-sponsored activities
Staff & support
12-16 hour nursing
See all 54 amenities and services
- 12-16 hour nursing
- 24-hour call system
- 24-hour supervision
- Activities of daily living assistance
- Air-conditioning
- Assistance with bathing
- Assistance with dressing
- Assistance with transfers
- Beauty salon
- Cable
- Cafe
- Community operated transportation
- Community-sponsored activities
- Computer center
- Concierge services
- Continuing learning programs
- Coordination with health care providers
- Dementia waiver
- Diabetes diet
- Dining room
- Family private dining rooms
- Fitness programs
- Fitness room
- Fully furnished
- Gaming room
- Garden
- Hospice waiver
- Housekeeping and linen services
- Internet
- Kitchenettes
- Meal preparation and service
- Medication management
- Mental wellness program
- Mild cognitive impairment
- Move-in coordination
- Outdoor patio
- Outdoor space
- Planned day trips
- Private bathrooms
- Resident-run activities
- Respite program
- Restaurant-style dining
- Scheduled daily activities
- Small library
- Special dietary restrictions
- Specialized memory care programming
- Swimming pool
- Telephone
- Transportation arrangement
- Transportation arrangement (medical)
- Transportation arrangement (non-medical)
- Transportation to doctors appointments
- Wellness center
- Wifi
Care options available
Memory Care
Specialized support for people living with Alzheimer’s disease and other forms of dementia.
Learn morePhoto gallery
Pricing & residences
Monthly rates starting at
$2,680 / month
Rates and availability can change. Ask the community for a personalized quote and details about included services.
| Residence | Monthly rate |
|---|---|
| Shared room | $2,680 |
| Residence | $3,196 |
| Studio | $3,454 |
Resident & family reviews
3.9 · 139 reviewsHemsley House of USC does not meet the standards of other personal care homes in the area. The facility feels dark and dismal and severely neglected, requiring a major aesthetic and structural update. The furniture is old and heavily worn down. The carpets are outdated throughout the building. The dining room features an old carpet that looks as though it has never been replaced. Dining tables were visibly beat up and sticky to the touch. The memory care floor lacked basic hospitality amenities. No fresh coffee, snacks, fruit, or quick grab items (like chips) were available for residents or…
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Hemsley House of USC does not meet the standards of other personal care homes in the area. The facility feels dark and dismal and severely neglected, requiring a major aesthetic and structural update. The furniture is old and heavily worn down. The carpets are outdated throughout the building. The dining room features an old carpet that looks as though it has never been replaced. Dining tables were visibly beat up and sticky to the touch. The memory care floor lacked basic hospitality amenities. No fresh coffee, snacks, fruit, or quick grab items (like chips) were available for residents or visiting families.
We were looking for a personal care hone for my 95 year-old mother-in-law after she had a heart attack and stroke days apart earlier this year. We met with Alex Koter and he was very welcoming. He asked my MIL about her interests, hobbies, food preferences, etc. He showed us a few apartments, gave us a tour of the building and grounds and ordered lunch for my MIL. Everyone we met was very welcoming and friendly. They all chatted or interacted her. Once we discussed the cost, we realized it was beyond our budget so we sadly had to let Alex know. He was so kind. He offered to continue to invite…
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We were looking for a personal care hone for my 95 year-old mother-in-law after she had a heart attack and stroke days apart earlier this year. We met with Alex Koter and he was very welcoming. He asked my MIL about her interests, hobbies, food preferences, etc. He showed us a few apartments, gave us a tour of the building and grounds and ordered lunch for my MIL. Everyone we met was very welcoming and friendly. They all chatted or interacted her. Once we discussed the cost, we realized it was beyond our budget so we sadly had to let Alex know. He was so kind. He offered to continue to invite us to activities and functions at Hemsley House and he even said he would reach out to contacts in the industry to help us find a place within our budget. A few days later, Alex called to let me know he had an apartment with lower rent and suggested we bring my MIL for an assessment. After everything was said and done, the apartment was now within our budget and my MIL will be moving in soon. I can't say enough positive things about Alex, he went above and beyond to help get my MIL there. Overall, we visited Hemsley House a few times, and each time everyone remembered my MIL's name. On one visit, she was talking about her favorite food and someone who was passing by offered to have some made for her. She is looking forward to meeting the other residents and some group activities. My husband and I are looking forward to watching her recovery progress with all of the new opportunities offered at Hemsley House.
Hemsley House of USC is awful. They do not have enough staff to care for the residents. Call pendants are given to the residents, but they either do not work or the staff does not care enough to answer them. Your loved one could be lying on the floor ringing for assistance, but no one comes. Management promises to address the long wait times for assistance, but they do nothing. My father’s apartment smells of old, stale urine because the staff throws his soiled clothes into the hamper instead of washing them immediately. Furthermore, if you choose a room tray instead of going to the dining…
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Hemsley House of USC is awful. They do not have enough staff to care for the residents. Call pendants are given to the residents, but they either do not work or the staff does not care enough to answer them. Your loved one could be lying on the floor ringing for assistance, but no one comes. Management promises to address the long wait times for assistance, but they do nothing. My father’s apartment smells of old, stale urine because the staff throws his soiled clothes into the hamper instead of washing them immediately. Furthermore, if you choose a room tray instead of going to the dining room to eat, your meal will arrive ice-cold; you must wait until everyone in the dining room has finished eating before they bring a tray up. The building itself is outdated, dirty, and leaves a lot to be desired. If you are looking for a place for your family, skip this facility altogether! It is terrible!
More recent reviews
I’m writing this review to share my experience with Hemsley House of Upper St. Clair. Following the transition from Sunrise to Legend Senior Living. When this community was operated by Sunrise, it consistently offered a high level of care along with a wide range of amenities and programming that truly enhanced residents’ quality of life. Unfortunately, since the change in management, there has been a noticeable decline in the overall experience. Prices have increased, yet the level of service has decreased. There appear to be fewer caregivers on a daily basis, and the consistency and quality of care no longer meet the standard that was previously set. In addition, programs, staffing, and services have been reduced, which has had a direct impact on residents. It’s disappointing to see such a strong community move in this direction. Families considering this location should take the time to thoroughly evaluate current staffing levels, available services, and overall care before making a decision.
Absolutely wonderful! From my initial meeting with Nathan, I knew this was going to be a wonderful experience for my mom! She is in respite care and has been treated with such kindness and respect. The place is very clean and well kept. The food is delicious, but most importantly the staff is fantastic. I highly recommend this place for anyone looking for a truly wonderful assisted living facility!
I am responsible for my uncle's care. I live five hours away and rely on the services of Hemsley House to take good care of him. It is a beautiful facility that provides a safe, very clean and caring environment. He and I love the outside porches and flower gardens and our walks around the building. The meal service provides many options that can please a fussy eater like my uncle. My uncle loves his bright room and has made many friends who look after each other. He often comments to me how the staff treats him very well. It is very appreciated by my sisters and myself that the caring professional staff have been able to meet his physical and medical needs as they change. I cannot thank them enough for the help given to me when I had questions and concerns about the transition from Sunrise to Hemsley House. Communication has been more responsive in a timely manner. Nathan was of great assistance to me showing me options that would benefit my uncle when needed. It takes special people to provide such important services to our loved ones. I am happy to see the changes that are taking place. It is deeply appreciated.
The staff truly care about the residents here. Management is approachable, listens to concerns, and follows through, which makes a huge difference. You can feel the sense of compassion and respect throughout the community. Families are kept informed, and residents are treated like individuals—not numbers. We are very thankful for the care provided.
The older woman will pretend to care and transfer your call then hang up you every single time. This type of rudeness will show in other areas as well.