Greenwood Village Lewistown

Unfortunately i've seen NUMEROUS videos of people coming out and showing PROOF of the discrimination against African American people and ESPECIALLY African American CNAs. I will never EVER recommend any family member, friend, or healthcare worker to this facility of ANY color (whether they’re planning on working there or checking in a family member) knowing that NO ONE is taking this seriously and that everyone working there is acting like this is okay or that it isn’t happening. It is absolutely RIDICULOUS that anyone of color should be worried or scared to be in the building or work there simply because your staff is intolerant and disrespectful. Unfortunately there are many people and places within this town that are unreasonably intolerant, but that doesn’t make it okay. Your staff needs to do better, and as someone who has family that works in healthcare it’s absolutely RIDICULOUS that it’s gotten to this point. Do better and be better people, to not just patients, but also staff members.

My mentally and physically handicapped sister was admitted for rehab and did not have a good experience. Most of the rehab staff, especially Jen, were kind, but there were many that were indifferent to the needs of the residents. The facility itself was not very clean and taken care of. Rooms, including bathrooms, were not cleaned everyday, trash was not emptied for several days, and even the public areas such as the halls were not cleaned daily. My sister arrived at Greenwood in the early morning and she was not given any of her hospital prescribed meds until the next day. Somehow sending for her meds to the facility pharmacy was "missed" and she went without several crucial medications including two doses of antibiotics and anticoagulants. In addition, her oxygen tank ran out during her first nights stay and even though she alerted a night nurse, no new tank or oxygen concentrator was provided. She went without much needed oxygen for several hours. She was left in an incontinence brief from 10 AM, the time she arrived at the facility, until the next morning. My sister was put in a wheel chair each morning and except for her daily rehab therapy she remained in that chair until bed time. She was never once offered to sit in a comfortable chair. The rehab staff were great and my sister looked forward to the one hour a day she was able to leave her room and go to rehab for therapy. When requesting to transfer my sister to another facility we were met with several days of Greenwood not complying in a timely manner. The day of transfer a nurse came to my sister and told her she was being transferred in 1 hour. None of her family contacts or the new facility were ever notified the transfer was occurring that day. The whole experience at Greenwood was very concerning and disappointing for my sister and our family.