EverTrue Cumberland Crossings

My father had pancreatic cancer and was admitted to that facility and he was cared for in such a kind, respectful, professional way until he passed. He was made comfortable and kept impeccably clean. The staff to include Jenn and Rosa were literally angels who cared for my father as if he were an infant-keeping him clean and preserving his dignity. The PT, OT and nursing staff all did every possible thing they could for him. Even Lisa , the bus driver drove him to appointments and made him smile. The job of caring for aging and extremely ill patients is hard physically and mentally but in the instance of my father - the staff did it seamlessly until he passed safely and out of pain. For this, I am forever grateful.

The staff at Cumberland Crossing have been wonderful. I misunderstood a situation that had occurred with my mother, who was transferred from a hospital yesterday. I lashed out at the Nurse Practitioner, the Director of Nursing and the Assistant Director of Nursing. All three of them were patient with me and handled the entire situation with complete professionalism. I truly believe that my mother will receive the best care here at Cumberland Crossing. I think that the takeaway lesson for me should be shared with other patients and their families: don't jump to conclusions about situations, particularly in health-care. Had I only raised my questions and concerns in a rational manner the whole mess could have easily been resolved. I lost my temper based on erroneous assumptions and I caused damage. I will forever regret my words and actions. Cumberland Crossing has a totally dedicated staff that truly cares about patients. The facility is peaceful, clean and full of caregivers who deserve respect and admiration.