At Home at Parkland
3.6 (11 reviews)Schnecksville, PA
Assisted Living in Schnecksville. Confirm current services and availability directly with the community.
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3.6 · 11 reviewsAt home is a terrible place to put your loved ones. Staff does not fully attend to residents. They eat soup and sandwiches everyday .they sleep on their shifts. And pay way too much too live there
My mother-in-law had been to nursing homes, lived in her own home with assistance, then to At Home At Parkland. By far, the care, the staff, the setting, and even the food was terrific. We visited with great hospitality by staff, took her out for visits, very supportive. We live in Schnecksville, so glad this was a perfect choice for her.
4.5 years ago BY CHOICE my mother entered this facility. Their vision and hopes to grow and service the community never came to fruition. There are a few amazing people that work at this facility but sadly, STAFF TURNOVER was rather overwhelming not only to families but the aging population that reside/resided at this place. For 3 years, my mother was rather self-sufficient but as her needs increased, the level of service provided to her did not. In March, 2020 when the facility was restricted due to the pandemic/COVID19...the care of my mother became very concerning. Minimal redirection of…
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4.5 years ago BY CHOICE my mother entered this facility. Their vision and hopes to grow and service the community never came to fruition. There are a few amazing people that work at this facility but sadly, STAFF TURNOVER was rather overwhelming not only to families but the aging population that reside/resided at this place. For 3 years, my mother was rather self-sufficient but as her needs increased, the level of service provided to her did not. In March, 2020 when the facility was restricted due to the pandemic/COVID19...the care of my mother became very concerning. Minimal redirection of staff upon refusal left her spending much of her day ALONE in her BED. The day I found my mother in her room...her room was extremely dirty, no toilet paper was in her bathroom, her soap dispenser was EMPTY and hanging from the wall, no paper or cloth towels were in her bathroom, and she had fecal matter under her fingernails. There is NO RESPONSE from anyone including administration that can make this "OK." The saddest part is...for many reasons some of which were the "NEGLECT" of my mother...what is lost cannot be regained. I am HURT, ANGRY, and DISGUSTED that this facility remains the home to anyone's loved ones.
More recent reviews
I don’t have to be an employee to place a review . How do you know I’m not family to one of your residents ? How do you know if I haven’t recently visited the establishment? From what I see based off not just the reviews and reports , but also from current and previous employees & also Family’s, this place could use better management if not better owners . You people need to humble yourselves. Instead of attacking people and giving threats , How about some constructive criticism ? And as far as state police , I didn’t know leaving a review was a crime . God bless
At Home is a very small skilled nursing home where my Mom receives personalized attention, has a private room and bathroom controlled to her temperature preference. They work hard to meet her requests and respect her privacy. The owner is a medical professional who alerts our family on issues, communicates well and is responsive; he is involved and overseas her care. The remote location is quiet and the atmosphere inside is calm and friendly. I don't see residents sitting in a hallway slumped in a wheelchair here. My mom has been here for 3+ years and I know she is safe and cared for. Improvement areas are stabilizing the turnover in Aids staff and offering fresher, more home-cooked foods.
My mother was a resident here for several several years before she died at 98+. She received excellent care from a staff that was compassionate and loving. Whenever I visited her she would tell me "this is a real home"! I am thankful that my Mother's last year's were spent in such a caring and loving environment.
Mom entered Parkland very suddenly after being in the hospital. She was 99 and it was recommended that she not return home. I had 3 days to find her forever home and because of friends recommendations, I visited Parkland. I knew immediately this would be a perfect fit. It was small and everyone got personalized attention. She transitioned beautifully solely because of the staff. She enjoyed living alone in her home and often remarked that she could never be happy living with "old" people! That idea changed her first day. The food is all homemade and terrific, and I was always welcome for meals with her. She loved that. Activities are wonderful, just enough to keep the residents active. Therapists as well as doctors and even a hairdresser came regularly. I could go on and on. It's all about feeling like you're AT home, not IN a home.
I really enjoyed my tour of tour of this community. Everything went well, and everyone was very friendly. It is a community I would consider moving my parents too. The only concern we had was that they have shared bathrooms. With my mothers medical restrictions that concerned her. This is smaller community compared to the other I looked at, but I like that aspect of this facility. It was good experience, and I really like this community.