Arden Courts King of Prussia

We were in a tough spot with one of our parents recently and Alexis and staff over at Arden Courts have helped us tremendously. Alexis was always available during the move in process and then throughout our father’s stay. All of our questions and concerns were addressed in a timely manner and thanks to the staff we have seen a complete turn around for our father. The services offered at Arden from the PT to nursing staff have allowed our father to start moving around better and regain some of his independence. Alexis has made us feel heard at every turn and the staff has been friendly and helpful with every visit.

Very well staffed and full of people actually able and willing to help all steps of the way.

The staff I've interacted with at Arden Courts King Of Prussia are compassionate, highly intelligent, and have their residents best interests in mind when it comes to advocating for their care. The facility is clean and safe for loved ones with dementia issues. I’ve known staff here for over 5 years and would highly recommend considering this facility. There is a lot to do right near the facility, making stopping in to see a loved one very convenient.

My father has been a resident at Arden Courts (King of Prussia) since December 2024. We found Arden Courts after needing to unexpectedly relocate from a different memory facility (one where memory care is a restricted floor within a larger senior care facility). Arden Courts’ slogan is more than correct – Memory Care: it’s all they do. For those familiar with the different levels of senior care/types of care facilities, you will immediately notice the difference in a place like Arden Courts, where individuals of varying abilities all live together. Residents move freely and safely around the facility without restriction. This approach fosters dignity and independence for those experiencing the trauma of memory loss. If a resident needs help with navigation, they are politely escorted back to their room/house by staff. You will hear staff speaking kindly to residents and never challenging their interpretation of reality. This approach was refreshing after having my dad a part of other facilities with differing care styles. To say dementia is difficult on family members would be an understatement. No one is ever prepared for the types of decisions you will need to make for a loved one with memory impairment. When first introduced to Arden Courts, I was met by Alexis (Memory Care Advisor/ Senior Sales and Marketing Director). As the other reviewers have noted, Alexis makes you immediately feel comfortable navigating the unknowns of a new placement. Move-in was a breeze with her at the helm. Alexis even went the extra mile when my father was briefly hospitalized last summer by stopping by to say ‘hello’. This certainly boosted my dad’s spirits and definitely warmed my heart. The activities staff, especially Shannon and Lily, always go above and beyond to make sure residents are engaged and entertained. Friday’s live music concerts are a favorite among residents and guests. The amount of opportunities for engagement is a tremendous improvement for my dad who had previously only been able to access group activities via an aide signing him out of memory care to access the building-wide activities (at his last facility). We have gotten to know many dedicated staff over the last year-plus at Arden Courts. Some of the standouts include nurse Michelle who truly always exceeds expectations, listening to you and prioritizing your loved ones needs no matter what else she’s responsible for at the time. We are very glad to have Director of Nursing, Courtney, back. Courtney makes sure any concerns are addressed, is never dismissive of questions, and always calls families back no matter the time of day. During recent snowstorms, Courtney even arranged for willing staff to sleep over to care for residents. This gave us great piece of mind to know that our loved ones were cared for when we couldn’t safely get to see them. We are very fortunate to have devoted care staff including the awesome Plum team members: Chris, Latifia, Sabrina, Erica, and Bella. These team members are like family to us and as someone who works in a congregate care setting, I know how hard it can be to always have a smile on your face (and these 5 do!) While there are certainly times when I have questions or concerns or wish something was going differently for dad, Arden Courts is the right place at the right time for our family for all of the reasons stated above. As someone who visits my loved one very frequently, I can attest that Arden Courts’ (King of Prussia) staff have open hearts for this unique community. If you’re looking for the right place for your loved one with dementia, Arden Courts might be that place.

Working with Alexis has been the best experience! She goes above and beyond to make sure every family feels so comfortable having their loved one at Arden KOP. She is so wonderful and Arden is so lucky to have her!!