Skilled Nursing
Nursing and rehabilitation services for people who need a higher level of care.
Learn moreAdvanced Health Care of Hanover
4.2 (72 reviews)Bethlehem, PA
Skilled Nursing in Bethlehem. Confirm current services and availability directly with the community.
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4.2 · 72 reviewsWorst experience trying to get the care my family member needed. Staff is rude, unprofessional and disorganized. Spoke with the pt manager for a care team meeting, discussed we would be discharging my aunt and moving her to another facility. They went behind my back to my aunt who cannot make these decisions, kept here there an extra 2 weeks i could not get ahold of anyone who could explain what’s going on. Was gaslit so hard everytime i spoke to someone, had to go there in person a demand they start the discharge process. It was truly horrible. Then to top everything off, they gathered all…
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Worst experience trying to get the care my family member needed. Staff is rude, unprofessional and disorganized. Spoke with the pt manager for a care team meeting, discussed we would be discharging my aunt and moving her to another facility. They went behind my back to my aunt who cannot make these decisions, kept here there an extra 2 weeks i could not get ahold of anyone who could explain what’s going on. Was gaslit so hard everytime i spoke to someone, had to go there in person a demand they start the discharge process. It was truly horrible. Then to top everything off, they gathered all of her meds to give to the next place and added someone else’s medication in the bag. I wasn’t even surprised at that point. Please consider another facility. They will try and suck your families benefits without you even knowing.
Advanced Health Care of Hanover provided exceptional, personal care to my father in a beautiful setting. He was especially fond of his Physical Therapy sessions. It helped him gain strength. Many of the staff became "family" and treated him with genuine warmth and concern every day. Forever gateful for their service.
The facility was above and beyond. Best place for rehab. Entire Staff was efficient, knowledgeable, and caring. The rehab staff were great. Took alot of time with the patients. Sandy in dining was awesome. Took pride in her work and patients. Nurses yuda and Jane very efficient and also caring. Tony the aide was super helpful and also caring and friendly. Also Tony, the custodian did a great job. Room was always clean. He also was polite and friendly. The admission staff knew their j ob very well. Always available with any questions that needed to be answered. Took care of all the necessary…
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The facility was above and beyond. Best place for rehab. Entire Staff was efficient, knowledgeable, and caring. The rehab staff were great. Took alot of time with the patients. Sandy in dining was awesome. Took pride in her work and patients. Nurses yuda and Jane very efficient and also caring. Tony the aide was super helpful and also caring and friendly. Also Tony, the custodian did a great job. Room was always clean. He also was polite and friendly. The admission staff knew their j ob very well. Always available with any questions that needed to be answered. Took care of all the necessary paperwork . Another nice thing the facility arranged transportation to appointment s without hassle Driver was excellent.
More recent reviews
Terrible place What a joke
Excellent, compassionate care. The nurses , physicians, physical therapists , Pa, speech therapist , occupational therapists and administrators all were outstanding, As a physician and family member I was very grateful for their care involving my 92 yr old mother-in-law. Bravo !
Advanced Health Care of Hanover was the perfect place for my dad when he needed extra time (& care) to recover from his illness. This is an immaculate facility filled with compassionate, caring and respectful staff! It was extremely important to my family that my dad was in an environment that was comparable to his home, so he could recovery quickly. As soon as you walk in you can tell this is not like any other rehab. The atmosphere is set for relaxation and recovery. As a family, we were also able to rest knowing Jackie, Rebecca, Barbara, Cassandra, Rae and Jonah were looking after my dad! Kelly in admissions was a gem from start to finish, checking in making sure we needed for nothing and I mean nothing! The therapists, Michelle, Angie, Allie and John were so skilled, kind and knowledgable, keeping us updated with session/progress notes. When it was time for discharge, Victoria was 10 steps ahead of us, assuring a smooth transition from rehab to home. I can not say enough about the care my family received at this facility! They thought of every detail and help you feel comfort in a time of uncertainty. We are forever grateful! I know everyone's experience is different, and believe me I almost did not choose Advanced Health Care of Hanover based on a few horrible reviews. Give them a call, go check it out for yourself. Nothing is perfect but I promise you will feel the difference immediately!
I’ve always thought this was a beautiful facility, sadly the nursing staff not so much. Staff refused to help move patient over to bed because “she’s not hurting her back like that” and complained to her coworker that she was asked. Families put their trust into these facilities to take good care of their loved ones.
It is rare that I ever award a 5-star to any establishment, but after spending two weeks recuperating from total knee replacement on July 21st, I feel over all they deserve this award. The grounds and building itself are absolutely beautiful, and the physical therapy team is astounding. Michelle (P.T.) and Kyra (O.T.) were absolutely fantastic in every way. The Nurses (Uda and Jane) were on schedule with my medications, and if you had any questions about any, they were happy to explain anything to you. The nurse assistants were friendly and very helpful. The support and encouragement I received made all the difference. I’m truly grateful for their care and compassion. In my opinion, my recovery went from being unable to put my socks on to being able to climb stairs and walk with a walker, and for this, I am truly appreciative.